File Exchange Upload Instructions:

1. Go to EBay and then your My eBay. Regardless of your My eBay default view (unless it is My Messages or Dispute Console, in which case you should click on any other My eBay Views selection), you should see a My Subscriptions nav bar under your My eBay Views nav bar. Click on the File Exchange link to get to the File Exchange Center.


2. Click on either the nav bar or Uploads column Upload Listings and Updates link.


3. Enter your email address(es) to receive upload notifications if the Email address box is blank or needs to be changed (the box will be filled in for you on subsequent visits).


4. Either type the full path and filename including the extension into the File Location box or click the Browse button and navigate to the file you want to upload, click on the file to highlight it, then press Enter or click the Open button. However you get the full path name of your upload file into the File Location box, press Enter or click the Upload button (see previous screen shot).


If you have already submitted a file with the same name within the previous 24 hours, you will have to either retype the same full pathname of your file into the next File Location box or browse to the file again and press Enter or click the Open button, then press Enter or click the Submit file again button.


After the file is accepted, you should get the response:


5. If there is a problem with the format of your submission file, you will receive an email from fileexchange@ebay.com with the subject eBay File Exchange Error. If your file format is okay, you will receive an email with the subject eBay File Exchange Upload Successful. You will receive another email with the subject eBay File Exchange Processing Successful once the file has been processed. However, that does not necessarily mean that your revisions have processed successfully.

If you click on the link within the eBay File Exchange Upload Successful email, you will be switched back to your browser window and you will see a File Download dialog box - click on the Open button to open the CSV results file in Excel.


If Excel is not loaded, it will open and display a FileExchange_Response[1].csv file. If Excel was already open, it will load the FileExchange_Response[1].csv file, but you will have to switch to Excel to see it. I do not know what will happen if you do not have Excel or don't have the CSV extension associated with Excel.

You can ignore the emails and click on either View Upload Results link that you see in your browser after uploading your file. Refresh (press F5 or click on the refresh icon) to watch the progress of completed actions, until you eventually see a Download link in the Load Results Report** column for that download. Click on that link and you will see the File Download dialog box pictured above and can proceed as described above.

6. The results file FileExchange_Response[1].csv will show line numbers corresponding to your submission file, the action Revise next to each line number, then the status of each individual submission (either Success followed by blank ErrorCode and ErrorMessage columns, or Failure followed by the ErrorCode and ErrorMessage for the Failure), followed by the ItemID/Item Number, ApplicationData, StartTime and EndTime columns, then by many columns indicating any additional fees for these revisions. Review the list to see what items were not updated.


PLEASE NOTE: You do know that listings with bids or listings ending within 12 hours cannot be revised. Such listings will return Failure messages in the response file. This will not affect the revisions for listings ending in more than 12 hours that do not have bids. You cannot revise listings with bids in any case and you can note listings ending within 12 hours and revise them after they relist, whether manually or with another File Exchange submission. If failure messages bother you, delete listings with bids from your submission file and find a time when none of the listings you want to change are due to end in the next 12 hours.

7. Check the results.

Review your changed listing(s). If anything did not turn out right, work through the process again and try to figure out what went wrong. As you become more experienced with the process, troubleshooting will become simpler.

Good luck!